Village Hotel Liverpool - Whiston (Merseyside)

It offers accommodating service. The room is reasonably priced. The staff are welcoming and kind.

Lots of brilliant food, we enjoyed it.

i enjoyed my stay at the hotel as I was very pleased with the room( comfort and presentation), the spa, the staff and the restaurant. it was great value for money.

1. had to wait for the receptionist. 2. more selection of healthy food in breakfast

just adequate.& actually very poor quality and value by comparison to availability in Liverpool. However it was location after long journey that made me return to this village...The village is poor quality by comparison to many other Liverpool Hotels /boutiques/ new offereings and I have stayed at many. So adequate and poor quality but the correct location. Virginia

Village is adequate & actually poor quality & value by comparison to availability in Liverpool. However it was location after long journey that made me return to this village... Virginia I struggles to use the TV as the remote was complicated.I tried all 9 channel buttons but could not get BBC or ITV. I has to get a member of staff to sort it for me and write down the numbers on the chanels which were 14-15 and 16.....but I did not know that I should press the arrow up down button. I did find the shound arrow buttons. You should remember that even very bright business people like myself and not techo wizkids and even a remote is challenging.I once had an experience pressing a button on a remote that started to access adult stuff so I simple do not press anything other then the chanel number buttons just in case. Also In tried to ring reception to ask for help dialing 100 and I think 9 but no responce so I had to go to reception but met a lovely lady member of staff on the stairway who was very helpfull and came to the room. She said that a black folder would have given the information about which number to call reception but really it should be written on the piece of paper under the receiver!.We should not have to start reading a manual to use the phone or TV after an very long day !.

The room was good with good coffee machine, reasonably priced. Ironing facilities, a study table and a radio were great. The staff was brilliant, I stayed for 1 night.

Didn't like the staff, some of them were unwelcoming.

Comfortable bedding ensured a good night's sleep.

The noise from the nearby pub made it hard to relax.

It was warm and friendly and the food was most enjoyable

It was pretty noisy at night due to Christmas parties

Me and my family was over in Liverpool and Manchester a trip for vacation and drove around the countryside and stayed at this hotel which we thought was very nice and would like us to take this several times. Located just so far away that you get the feeling that one is in the countryside and yet near the center of the city of Liverpool. Fine and nice rooms and nice pesonal. Good service in the restaurant. Good breakfast that was not the extra price Family of 4

Can just recommend for a weekend

Clean room, friendly staff, with a good selection of beverages in the bar area and the food was excellent as we explored the city conveniently located near local attractions.

Nothing I didn't like to be fair.

The Staff were great, especially the resturant staff who made you feel at home . The food was of a good quality, with the salt and pepper squid starters being amazing Nice bar

The gym looked abit tired compared to the De Vere village in Swindon and the Venues in Bolton the cold breakfast menu seemed a bit limited

The. Hotel was very pleasant to stay at and the staff were very helpful and pleasant as well all over our weekend stay

We took our dog with us to stay at the hotel as well and there were no dog pooh bins to be found anywhere at the hotel or near to it either

Friendly staff made early check-in easy, but Wi-Fi was slow and unreliable.

The staff were very friendly and welcoming - especially on Reception. The leisure facilities were very well kept and very relaxing. The bar meal was very good and nicely served. Good value for money. The room was clean and very comfortable.

The breakfast buffet was limited if you did not want a cooked breakfast and there did not seem to be enough variety for the number of people coming down to breakfast, especially if you were a bit later on for breakfast. It would have been nice to have a choice of different yoghurts, more variety of fruit and a wider selection of rolls, croissants and breads.

Easy to find. Pool and sauna. The breakfast. Friendly staff.

Bit busy with kids in the pool. Receptionist told me I neednt book a time for dinner. When I went they couldnt fit me in at the time I wanted so she was wrong. Roudy clients kept me awake until 3am......the staff shoud have really been aware of this and put a stop to it. However, when I went to reception and complained the night porter dealt with it promptly.

Helpful and engaging staff